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Customer Request

MGCS 2006

MGCS 2006: MGCS 2006 now includes a Desktop application, web interface and Pocket PC Applet MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips..






Live Chat Software for Customer Support 1.5: Add live chat features to your existing web site and watch your sales soar.
Live Chat Software for Customer Support 1.5

customers. Our Live Chat software is browser-enabled, it integrates seamlessly with your existing web site within minutes. You can proactively extend chat invitations to your site visitors. Quickly direct them to the information they seek or announce a sales promotion. Live Chat Customer Support ’s fully customizable Chat interface provides customers with an enriched user experience. Our live help solution delivers top-rated customer support to

chat tool, web chat, live help, chat, live support chat, hosted chat, live chat software, online chat, live chat customer support, chat host, live support software, live help for web site, instant messaging software





Amphis - Customer 2.1: customer database + invoice/quote + email + reminders + sales/history + reports
Amphis - Customer 2.1

customers we need to phone or email, quotes or invoices we need to create, invoices that are due or overdue, customers we are expecting to call us. Simply drag and drop an email from Outlook onto the main form to add an email to the customer history. Automatically displays the corresponding customer record. Creates a new customer record if the customer doesn`t already exist. More than 30 customizable fields to store information specific to your business

network, sales, spreadsheet, print, email, customise, quote, customer record, export, client database, mail merge, email reply, video



CustomerBase 5.1: One complete CRM system for the medium size company - keep you customer visible.
CustomerBase 5.1

Customer Card, and you can of cause make as many contacts as you need to. From the Customer Card you can go directly to the Order Base, where you can find information about earlier order or make en new order, agreements and notes. All reports are made within the CustomerBase` order system - just click to add a new report, fill out the order and it will be stored together with the the customer - and help you to easy get a overview of the different

database, account, order, customer, relation, product, manage



EasyCustomer 3.6: Customer database (CRM). EasyCustomers makes your services much more efficient.
EasyCustomer 3.6

Customers - program is a customer database. The program enables you to store, edit and search for information about your customers, keep records of your contacts with them, schedule your contacts, send personalized Email messages etc. EasyCustomers makes your services much more efficient. The program allows you to differentiate customers on the basis of criteria that are already available (profession, supervisor, info as to where a customer came

person, contatcs, customer, mailing, clients



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MiraMail 1.04

Team-based customer email answering system that improves response time/tracking. Enable your staff to more efficiently respond to your customer emails using existing software tools such as Outlook Express. MiraMail features include threading, grouping, shared access and security to help automate the process of communicating with your customers who can still communicate with you through the most easily understood means possible, email

internet, application, collaboration, email, software, free, customer, groupware, freeware, developer, threaded, server, productivity



VueChat Customer Service 1.5: Web based Customer Service with live video/voice chat, instant messaging and CRM
VueChat Customer Service 1.5

VueChat Personal Edition enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.

video camera, website, live voice, express, corporate, video chat, user, business, server, representative, customer service software, customer support software, unix


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World IT News

  • DIRECTV(R) High Definition Services Help Drive MDU Communications' Third Fiscal Quarter '08 Results- DIRECTV's 130 channels of HD programming, advanced services and focus on the multi-family market help propel Company's third fiscal quarter results - Third quarter revenue up 58% over same period in prior year, surpassing $2 million per month - Third quarter EBITDA exceeds $1 million; cash flow from operations exceeds $500,000 - Subscribers up 26% from one year ago - Property upgrades to new DIRECTV HD platform on track for 20,000 units by fiscal year end
  • OpenPages' Michael Duffy to Speak at Bentley College's Ethics and Risk Management Best Practices ForumWALTHAM, MA--(Marketwire - August 13, 2008) - Who: Michael J. Duffy, President and CEO, OpenPages What: Panel Discussion: Challenges/Best Practices in Implementing Enterprise Risk Management Where: LaCava Campus Center, Bentley College When: Wednesday, September 24, 2008, 8:00am - 11:30am Join Michael Duffy, President and CEO, OpenPages, at the Ethics and Risk Management Best Practices Forum taking place September 24, 2008. Duffy will present a thought-provoking session titled, "Challenges/Best Practices in Implementing Enterprise Risk Management," and will leverage his extensive experience in helping companies gain control over critical governance, risk and compliance (GRC) management activities to provide expert insight into this topic.
  • Computer Software Innovations, Inc. Announces Second Quarter 2008 Financial ResultsEASLEY, SC--(Marketwire - August 13, 2008) - Computer Software Innovations, Inc. ( OTCBB : CSWI ) -- Software Segment Revenues Increase 36.2% for the Second Quarter 2008-- Revenues of $29.6 Million for Six Months, up 3.0% versus $28.8 Million in 2007-- Second Quarter Revenues Increase 2.6% to $17.6 Million in Q2 2008 versus $17.1 Million in Q2 2007-- Second Quarter Net Income Increased 12% to $1.0 Million in Q2 2008, versus $0.9 Million for Q2 2007
  • NetPro Directory Experts Conference 2008 Survey Reveals Continued Identity and Access Management ChallengesRespondents Split on Effectiveness of Their Organization's Identity and Access Management Performance
  • Synergex Reports Record Sales and Profitability in Q2 2008MISSISSAUGA, ONTARIO--(Marketwire - Aug. 13, 2008) - Synergex Corporation (TSX:SYX), a leading provider of integrated logistics and distribution services, today announced its financial results for the second quarter ended June 30, 2008. Results were characterized by record sales and profitability. All were driven by continuing growth of the Company's customer network, product line expansion and penetration of new markets in Latin America. Sales for Q2-08 were a record $37.0 million, up 40% from $26.5 million for the same period a year ago.